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Most questions are answered in the documentation. If you still need help, send an email and we'll get back to you.
Guides covering every feature — from your first backup to advanced file naming options.
Getting started, backup guide, file naming, Live Photos, export history, and settings.
After an export completes, the file is shared via the iOS Share Sheet. Choose a destination — Files, AirDrop, a cloud service — before dismissing the sheet. If you dismissed it, run the backup again.
Yes. On the main backup screen, use the media type toggles to include photos, videos, or both independently.
The CSV log includes the filename, original capture date, file size, media type, and EXIF metadata for every item in the backup. See the Export History guide for details.
Yes, with a caveat: photos stored only in iCloud (not downloaded to your device) need to be downloaded before they can be exported. SquirrelCache shows an iCloud-aware size estimate so you can plan ahead.
Go to Settings → Advanced → Clear Export History. This removes all local records but does not affect files you've already exported.
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